QVC reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

Is QVC a safe and legitimate site to use? How do customers rate QVC? Is QVC a scam, what are the most common complaints?
QVC's customer service are rated: 3.0 - 1 ratings

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Knoji Staff
136
Posted Aug 1, 2018

Yelp

Generally, the feedback on QVC on Yelp has been about average to slightly below average. They've been rated at approximately 2 stars by customers on Yelp. It appears that users on Yelp who have experience with QVC locally are have had some issues QVC's customer service, but generally have had a satisfactory experience with them.

You can see QVC's Yelp reviews here.

Better Business Bureau (BBB)

QVC has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on QVC to grade them, and they've assigned them a positive score. Most likely, QVC has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see QVC's BBB rating and scorecard here.

Glassdoor

QVC has neutral to slightly positive feedback on Glassdoor. Out of 729 ratings QVC has received a 3 star rating by current and former employees. This indicates that QVC likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see QVC's Glassdoor reviews here.

Trustpilot

Consumers on Trustpilot have generally given QVC negative ratings. Consumers have posted 240 ratings on Trustpilot and given them roughly 1 stars. Trustpilot users seem to be talking about problems or issues with QVC's service, and have assigned them lower ratings.

You can see QVC's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with QVC.

Generally, the feedback on QVC among Redditors has been neutral. People had mixed reviews of QVC on this Reddit thread and the average feedback seemed to be neutral.

You can see the full Reddit thread on QVC here.

Shopping tip: (November 15, 2018): Use promo code FIVE4U to save $5 off at qvc.com — redeem it here. You can also view more QVC promo codes.

Amazon.com is also offering discounts on select QVC items on their website.

This user rated QVC's customer service: 3.0
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Rated 3.9 - 36 reviews

About QVC

QVC is a major catalog shopping company operating the e-commerce site qvc.com. QVC sells its products and services in the catalog shopping vertical, offering discounts and promo codes to its customers infrequently. QVC has good ratings among shoppers on Knoji, with 36 ratings and an average rating of 3.9 stars. QVC scores very highly compared to other brands in the catalog shopping industry, providing 13 e-commerce features to better serve its customers.

QVC's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
QVC offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
No
It appears that QVC may not offer free shipping currently. Read full answer >>
International Shipping:
No
It appears that QVC may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
QVC accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
QVC accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
No
It appears that QVC may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that QVC may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
QVC supports a promo code box on their website. Check the QVC promo codes page for the latest coupon codes from QVC. Read full answer >>
Sales:
Yes
QVC runs a clearance and promotions page on their website. Check the official QVC sales page for the latest discounted prices and sales directly from QVC Read full answer >>
Military Discounts:
Yes
QVC offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for QVC on their military discounts page. Read full answer >>
Official Coupons Page:
Maybe
It appears that QVC may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that QVC may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that QVC may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that QVC may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that QVC may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that QVC may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that QVC may not allow coupon stacking currently. Read full answer >>
Cyber Monday Deals:
Maybe
It appears that QVC may not offer Cyber Monday deals currently. Read full answer >>
Black Friday Deals:
Maybe
It appears that QVC may not offer Black Friday deals currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
QVC offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
QVC offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that QVC may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that QVC may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that QVC may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that QVC may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that QVC may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that QVC may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that QVC may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that QVC may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
QVC offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that QVC may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
QVC offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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